Delivery

All orders dispatched in 1-3 days

UK  £2.50 (free over £40)

Europe £12 flat rate

Rest of world £25 flat rate

Delivery times

If you need your order for a special occasion or a certain date please let us know on hello@poppytreffry.co.uk or 01736 369247 and we will see if we can make it happen!

Orders under £40 are sent with the Royal Mail and should reach you in 1-3 days from dispatch (not guaranteed).
Orders over £40 are sent by Recorded Delivery with the Royal Mail and will require a signature. They should take 1-3 days from dispatch (not guaranteed) to reach you.

Overseas orders are sent by airmail, signed for where possible, and should take 3-5 days from dispatch for Europe and 5-7 days from dispatch for the rest of the world.

Tracking numbers available upon request.

Made to order products are designed, hand cut, prepared and sewn by our little team in Cornwall and so delivery may take 2-3 weeks.

Personalised pictures will be delivered by Royal Mail Signed For or courier within 15 working days but we cannot guarantee this. For further terms and conditions for personalised pictures; please go to our T&Cs page

We are unable to ship the following outside of the UK

• cushions with pads
• mugs
• framed pictures

Items lost in transit

In accordance with Royal Mail terms, deliveries are not considered lost/missing until 15 working days after the sending date which is when we are able to escalate the case.